Get the most out of your marketing budget.

Cymbal integrates with your ticketing to help you send emails, texts, and run paid ads.

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Run River North
Upcoming·Mar 6 · 8:00pm
$0
0 tickets
Email scheduled · Feb 29 · Announcement
Text scheduled · Feb 10 · Reminder
Ad published · Feb 5 · Instagram
Ad published · Feb 2 · Facebook
Neon Palms
On sale·Apr 14 · 9:00pm
$12,480
184 tickets

Trusted by leading event teams

Features

Product features

Send fully-branded texts and emails to your customers or save time by automating it.

Craft beautiful emails

Quickly create branded emails that sell more tickets. No design skills necessary.

Text your customers

Reach your fans more effectively with a contact card and local area code.

Understand your fans

Easily manage, track, and engage your customers and biggest fans.

Custom automations

Automate email and text message marketing in a second.

Track your earnings

Gain valuable insights and analytics for informed decision making.

Launch Ad campaigns

Easily activate your ticket buyer data to help get you a 2x ROAS on your ads.

Benefits

Why choose Cymbal?

Cymbal is the leading platform for venues & promoters who want world-class marketing tools without breaking the bank.

Increase ticket sales

With Cymbal, every event gets the love it deserves. Sell more tickets with less effort using automated, targeted marketing campaigns.

Grow your audience

Increase your reach at every touchpoint with integrated web forms and checkout flows. Cymbal keeps you TCPA compliant - now and in the future.

Save time

From content creation to fan segmentation and campaign execution our platform handles everything - so your team can focus on strategic projects.

Easy to use

Intuitive dashboards, detailed analytics, and automated campaign updates keep you informed and in control.

Dedicated customer support

From answering platform questions to consulting on campaign strategy, our team is here to ensure you're confident in every send.

Simple setup

Set it and forget it. After our white-glove onboarding, Cymbal runs on its own while your team maintains visibility of every send.

Testimonials

What are people saying

Our customers are the core of our business and their feedback drives us forward.

I don't have time to do it all myself, I'm busy finding venues and booking shows. [With Cymbal] there's no more everyday campaign build-outs or trimming my list … your automations are head and shoulders above the rest, and I think there's even more potential.
TJTyrus JoseforskyPortage, IN
Hometown Jams
Firstly, your platform is awesome. I [tried] the app last week and sent a newsletter from it. It's so user friendly. I haven't seen an email platform like this before, so props!
DZDani ZoldanNew York, NY
Stand Up NY
After 20 years marketing with other tools, switching to Cymbal has been pivotal. Their intuitive design, responsive team, and approach to tackling marketing challenges has instilled a deep trust that they will deliver and continue exceeding expectations.
AKAustin KaysPortland, OR
Spotlight
We've tried many different marketing tools but always wanted something a little more integrated, a little more automated, and at the right price… then we found Cymbal.
DFDrew FrankelHudson Valley, NY
Red Cube

Integrations

Simple setup with your ticketer

Cymbal integrates with all of the major ticketing providers to segment your buyers and run automated marketing campaigns.

24tix logo
DICE logo
Easol logo
Etix logo
Eventbrite logo
Event Live logo
Eventim logo
Freshtix logo
HoldMyTicket logo
Humanitix logo
Jampack logo
Opendate logo
Paylogic logo
Posh logo
Prekindle logo
24tix logo
DICE logo
Easol logo
Etix logo
Eventbrite logo
Event Live logo
Eventim logo
Freshtix logo
HoldMyTicket logo
Humanitix logo
Jampack logo
Opendate logo
Paylogic logo
Posh logo
Prekindle logo
Resident Advisor logo
Shotgun logo
ShowClix logo
Speakeasy logo
SquadUP logo
Tickeri logo
Ticketmaster logo
Ticketsauce logo
TicketTailor logo
TicketWeb logo
Tixr logo
Universe logo
VenuePilot logo
Vivenu logo
Resident Advisor logo
Shotgun logo
ShowClix logo
Speakeasy logo
SquadUP logo
Tickeri logo
Ticketmaster logo
Ticketsauce logo
TicketTailor logo
TicketWeb logo
Tixr logo
Universe logo
VenuePilot logo
Vivenu logo

Pricing

Supercharge your marketing.

Whether you're a small promoter, a growing venue, or a large operation, pricing is designed to keep costs low and aligned with your success.

500200,000+
050,000+
Premium only
$0$10,000+

Starter

from $20/mo
$20

Higher SMS cost, no Cymbal Ads, limited pages and automations.

500 Subscribers$20 per month
0 Text messages sent$0*
$0 Ad spend$0*
  • Unlimited emails
  • Unlimited ticketing integrations
  • Unlimited seats
  • 4 live automations
  • 4 live landing pages
  • 24/7 customer support
  • $0.015 per SMS segment
  • $0.03 per MMS
Recommended

Premium

from $165/mo
$165

Lower SMS cost, Cymbal Ads, unlimited pages & automations, and more.

500 Subscribers$165 per month
0 Text messages sent$0*
$0 Ad spend$0*
  • Everything in Starter
  • Access to Cymbal Ads
  • Unlimited live automations & pages
  • Meta ads audience sync
  • Remove Cymbal branding
  • Dedicated customer success manager
  • $0.01 per SMS segment
  • $0.03 per MMS

* Text messages & Meta Ads fees are billed on a per-usage basis. Meta Ads fee is 10% of ad spend after the first $500 each month. No usage means no charge.

FAQ

Questions, answered.

How are subscribers counted?
A subscriber is a contact that is subscribed to either email or SMS marketing and has not bounced or suppressed. Cymbal does not charge for contacts that are unsubscribed. You can learn more about how subscribers are counted here.
How does text message pricing work?
Cymbal charges for every SMS segment received and sent within a given month. A SMS segment is either 70 characters or 160 characters depending on if special characters like emojis are included in the text message. You can learn more about text message pricing here.
How much does it cost to use Cymbal Ads?
Cymbal Ads is completely free for all customers on our Premium plan if you have an ads budget of $500 or less per month. Afterwards you will get charged based on a proportion of that month's ads spend.
What is the difference between Starter and Premium?
Starter is our entry level plan. You still get unlimited emails and texts, however there are some limitations. Premium removes all limits on your account, gives you lower SMS pricing, and access to a Customer Success Manager.
What kind of customer support do you offer?
Customers on our Starter plan can reach out on our support page and expect about 24-48 business hour response time. Premium plan customers can reach out to their Customer Success Manager at any time and expect a less than 24 business hour response time.
How expensive is Cymbal?
Cymbal is priced very competitively with other email and SMS marketing platforms. We also provide easy-to-use tools to reduce your bill by suppressing inactive contacts.

Start growing today.

Automated marketing designed for live events.

Home
Create email
Create text
Create ad
Create page
Create presale
Events
Search Add event
Run River North
Upcoming·Mar 6 · 8:00pm
$0
0 tickets
Email scheduled · Feb 29 · Announcement
Text scheduled · Feb 10 · Reminder
Ad published · Feb 5 · Instagram
Ad published · Feb 2 · Facebook
Neon Palms
On sale·Apr 14 · 9:00pm
$12,480
184 tickets