Emails
Send beautiful campaigns to segmented lists pulled straight from your box office.
Campaign builder
To: subscribersSubject
tour-poster.jpg
Get tickets
Get the most out of your marketing budget.
Cymbal integrates with your ticketing to help you send emails, texts, and run paid ads.
Home
Create email
Create text
Create ad
Create page
Create presale
Events
Search Add event
Run River North
Upcoming·Mar 6 · 8:00pm
$0
0 tickets
Email scheduled · Feb 29 · Announcement
Text scheduled · Feb 10 · Reminder
Social published · Feb 5 · Instagram
Social published · Feb 2 · Facebook
Neon Palms
On sale·Apr 14 · 9:00pm
$12,480
184 tickets
Trusted by leading event teams
Products
World class tools for your events
Everything you need to drive ticket sales and pack the house.
Texts
Reach fans on the channel they actually open — with full TCPA-safe opt-in handling.
9:41Cymbal100%
Tonight only — 2-for-1 tickets to The Hollows. Reply STOP to opt out.
Delivered to 8,210
M
Just bought 4. See you Friday 🎟️
T
Grabbing two — front row?
A
Reminder set. Bringing the crew.
Ads
Run paid campaigns that automatically optimize toward ticket sales, not just clicks.
OO
Odd One Out
Sponsored · Brooklyn, NY
Run River North · Live
Sat Mar 6 · Odd One Out
Few left
oddoneout.com
Get ticketsOO
Odd One Out
Sponsored · Brooklyn, NY
The Hollows · Tour
Fri Mar 12 · Odd One Out
Tonight
oddoneout.com
Get ticketsPages
Spin up event landing pages and capture sign-ups without touching a CMS.
cymbal.fm/spring-tour
Spring tour · 2026
Get early access to presale
Full name
Email
Nearest city
Los Angeles, CA▾
Text me when tickets drop
Automations
Trigger emails and texts off show announcements, sale milestones, or pre-show reminders.
AutomationActive
Trigger
Show announced
Wait
1 hour
Email
Subscribers
SMS
VIP list
Features
Product features
Send fully-branded texts and emails to your customers or save time by automating it.
Craft beautiful emails
Quickly create branded emails that sell more tickets. No design skills necessary.
Text your customers
Reach your fans more effectively with a contact card and local area code.
Understand your fans
Easily manage, track, and engage your customers and biggest fans.
Custom automations
Automate email and text message marketing in a second.
Track your earnings
Gain valuable insights and analytics for informed decision making.
Benefits
Why choose Cymbal?
Cymbal is the leading platform for venues & promoters who want world-class marketing tools without breaking the bank.
Increase ticket sales
With Cymbal, every event gets the love it deserves. Sell more tickets with less effort using automated, targeted marketing campaigns.
Grow your audience
Increase your reach at every touchpoint with integrated web forms and checkout flows. Cymbal keeps you TCPA compliant - now and in the future.
Save time
From content creation to fan segmentation and campaign execution our platform handles everything - so your team can focus on strategic projects.
Easy to use
Intuitive dashboards, detailed analytics, and automated campaign updates keep you informed and in control.
Dedicated customer support
From answering platform questions to consulting on campaign strategy, our team is here to ensure you're confident in every send.
Simple setup
Set it and forget it. After our white-glove onboarding, Cymbal runs on its own while your team maintains visibility of every send.
Testimonials
What are people saying
Our customers are the core of our business and their feedback drives us forward.
“I don't have time to do it all myself, I'm busy finding venues and booking shows. [With Cymbal] there's no more everyday campaign build-outs or trimming my list … your automations are head and shoulders above the rest, and I think there's even more potential.”
TJTyrus JoseforskyPortage, IN
“Firstly, your platform is awesome. I [tried] the app last week and sent a newsletter from it. It's so user friendly. I haven't seen an email platform like this before, so props!”
DZDani ZoldanNew York, NY
“After 20 years marketing with other tools, switching to Cymbal has been pivotal. Their intuitive design, responsive team, and approach to tackling marketing challenges has instilled a deep trust that they will deliver and continue exceeding expectations.”
AKAustin KaysPortland, OR
“We've tried many different marketing tools but always wanted something a little more integrated, a little more automated, and at the right price… then we found Cymbal.”
DFDrew FrankelHudson Valley, NY
Integrations
Simple setup with your ticketer
Cymbal integrates with all of the major ticketing providers to segment your buyers and run automated marketing campaigns.
'%3e%3cpath%20fill='%23fff'%20d='M0%200h42v42H0z'/%3e%3cpath%20fill='%23000'%20fill-rule='evenodd'%20d='M33.192%2024.961a.84.84%200%200%200%20.261-.608.85.85%200%200%200-.259-.591l-6.75-6.784-2.037%202.048%205.314%205.34h-7.53a1.3%201.3%200%200%201-.905-.375l-3.38-3.395a1.97%201.97%200%200%200-1.35-.544h-4.128v-1.417h4.27c.847%200%201.601.349%202.155.907l2.52%202.533%202.037-2.048-2.57-2.582a5.85%205.85%200%200%200-4.149-1.706H9.547v7.209h6.042a1.42%201.42%200%200%201%201.004.427l3.308%203.325c.347.343.81.543%201.296.56h9.14a1.4%201.4%200%200%200%20.986-.417l1.87-1.88z'%20clip-rule='evenodd'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='a'%3e%3cpath%20fill='%23fff'%20d='M0%200h42v42H0z'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Pricing
Supercharge your marketing.
Whether you're a small promoter, a growing venue, or a large operation, pricing is designed to keep costs low and aligned with your success.
500200,000+
050,000+
Premium only
$0$10,000+
Starter
from $20/mo$20
Higher SMS cost, no Cymbal Ads, limited pages and automations.
500 Subscribers$20 per month
0 Text messages sent$0*
$0 Ad spend$0*
- Unlimited emails
- Unlimited ticketing integrations
- Unlimited seats
- 4 live automations
- 4 live landing pages
- 24/7 customer support
- $0.015 per SMS segment
- $0.03 per MMS
Recommended
Premium
from $165/mo$165
Lower SMS cost, Cymbal Ads, unlimited pages & automations, and more.
500 Subscribers$165 per month
0 Text messages sent$0*
$0 Ad spend$0*
- Everything in Starter
- Access to Cymbal Ads
- Unlimited live automations & pages
- Meta ads audience sync
- Remove Cymbal branding
- Dedicated customer success manager
- $0.01 per SMS segment
- $0.03 per MMS
* Text messages & Meta Ads fees are billed on a per-usage basis. Meta Ads fee is 10% of ad spend after the first $500 each month. No usage means no charge.
FAQ
Questions, answered.
How are subscribers counted?
A subscriber is a contact that is subscribed to either email or SMS marketing and has not bounced or suppressed. Cymbal does not charge for contacts that are unsubscribed. You can learn more about how subscribers are counted here.
How does text message pricing work?
Cymbal charges for every SMS segment received and sent within a given month. A SMS segment is either 70 characters or 160 characters depending on if special characters like emojis are included in the text message. You can learn more about text message pricing here.
How much does it cost to use Cymbal Ads?
Cymbal Ads is completely free for all customers on our Premium plan if you have an ads budget of $500 or less per month. Afterwards you will get charged based on a proportion of that month's ads spend.
What is the difference between Starter and Premium?
Starter is our entry level plan. You still get unlimited emails and texts, however there are some limitations. Premium removes all limits on your account, gives you lower SMS pricing, and access to a Customer Success Manager.
What kind of customer support do you offer?
Customers on our Starter plan can reach out on our support page and expect about 24-48 business hour response time. Premium plan customers can reach out to their Customer Success Manager at any time and expect a less than 24 business hour response time.
How expensive is Cymbal?
Cymbal is priced very competitively with other email and SMS marketing platforms. We also provide easy-to-use tools to reduce your bill by suppressing inactive contacts.
Blog
Latest from our blog
Ready to improve your event marketing? Follow our blog for the latest trends and insights.
Insights
Why SMS Campaigns Work Better When Paired With Email
Sell more tickets with Cymbal's all-in-one event marketing platform. Pay-as-you-go automated SMS, Email, and Ads marketing services.
Team CymbalJan 15, 2026
Home
Create email
Create text
Create ad
Create page
Create presale
Events
Search Add event
Run River North
Upcoming·Mar 6 · 8:00pm
$0
0 tickets
Email scheduled · Feb 29 · Announcement
Text scheduled · Feb 10 · Reminder
Social published · Feb 5 · Instagram
Social published · Feb 2 · Facebook
Neon Palms
On sale·Apr 14 · 9:00pm
$12,480
184 tickets